Urgent Transformations for Leaders and HR in the New World of Work

A woman is standing in front of a camera, holding a microphone. She is smiling. An event is taking place behind her.

The HR Leaders Summit 2025, a major event held in São Paulo, highlighted the pressing need for significant changes in leadership and human resource management.

It was emphasized that discourses on ESG, employee experience, and mental health need to be translated into concrete actions to promote more humane and effective work environments.

From Rhetoric to Practice: The Urgency of Coherence

In an important and urgent speech, Silvana Machado, Director of HR and Sustainability at Bradesco, emphasized that "what got us here won't take us any further.".

Furthermore, she emphasized the importance of proactive boards, clear communication, and the courage to openly discuss mistakes as cornerstones of organizational transformation.

Technology with Purpose: AI as an Ally, Not a Replacement

The event also highlighted that artificial intelligence should be used to automate tasks, not to replace human relationships.

Thus, the role of HR is to be an architect of human experiences, ensuring that technology serves to strengthen, and not weaken, interpersonal connections.

Humanized Leadership: Active Listening and Vulnerability

As we always say both inside and outside the classroom, effective leadership in today's landscape requires active listening, the courage to admit vulnerabilities, and a willingness to learn continuously.

In general terms, the event emphasized that leaders should be facilitators of inclusive and adaptable environments, promoting a culture of continuous learning.

Age Diversity: Valuing All Generations

Mauro Wainstock addressed ageism, highlighting that age-related prejudices affect all age groups.

In short, he advocated for valuing age diversity as a source of creativity and innovation, promoting the integration of different experiences and perspectives.

HR as an Agent of Cultural Transformation

The event reinforced what we've also been saying here: HR must go beyond process management, acting as a catalyst for cultural change. This includes promoting work environments that prioritize the well-being, inclusion, and continuous development of employees.

The Path to a Sustainable Future

Events like the HR Leaders Summit 2025 are making it increasingly clear that organizational transformation requires concrete actions and genuine commitment.

In other words, leaders and HR professionals must take an active role in building more humane, inclusive, and adaptable work environments, aligning discourse and practice to meet the challenges of the new world of work.

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