Teamwork is and always will be one of the main foundations for the success of an organization.

However, many teams face the challenge of moving from complacency to a state of true satisfaction and high performance.

The challenge of complacency in teams

One of the main problems faced by teams is complacency. This state occurs when team members settle into a comfort zone, avoiding challenges, innovation and effective communication. Complacency creates a barrier to growth and prevents the team from reaching its full potential.

A complacent team can show symptoms such as:

• Lack of open and honest communication: Members avoid difficult discussions or give evasive answers.
• Low motivationWithout a clear objective or significant challenges, the team remains on autopilot.
• Stagnation in resultsInnovation and progress are rare, resulting in average performance.

The importance of dynamic teams

Unlike a complacent team, a dynamic team is constantly evolving. So each member feels motivated and engaged, contributing to an environment of trust and collaboration.

The transition from a complacent team to a dynamic one requires focus on three crucial areas:

• Building trust: Trust is the foundation of any successful team. When members feel they can count on each other, communication flows more easily.
• Acceptance of healthy conflictsDynamic teams are not afraid to disagree. In fact, they see conflicts as an opportunity for growth and innovation.
• Commitment to the common goalAll members are committed to achieving the same results, putting aside individualism in favor of collective success.

Steps towards transformation

To build a dynamic team, it is essential to follow a strategic approach. And here are the steps to transform a complacent team:

Promote trust

Trust is the cornerstone of any strong team. Without it, members don't feel safe to share ideas, take risks or admit mistakes. To promote trust:

• Transparency in actionsAll members must be clear about their intentions and responsibilities.
• Continuous feedbackCreating a culture where feedback is constructive and constant helps members to adjust and improve continuously.

Encourage open communication

Communication is the backbone of any team. Dynamic teams keep lines of communication open, allowing members to express themselves freely. To do this:

• Hold regular and meaningful meetingsIt is essential that meetings are a space for resolving issues in a productive way.
• Use effective communication toolsPlatforms such as Slack, Microsoft Teams and Zoom can facilitate information sharing and collaboration, especially in remote teams.

Create space for healthy conflicts

Conflicts are inevitable, but they don't have to be negative. When managed properly, they can drive the team forward. To encourage healthy conflicts:

• Create a culture of respect: Discussing different opinions should be seen as an opportunity to learn, not as a battle to win.
• Train the team to deal with conflict: Offer training on conflict resolution so that everyone knows how to act in difficult situations.

Encourage personal responsibility

Personal responsibility is fundamental so that everyone in the team feels part of the collective success (or failure). To promote responsibility:

• Define clear roles and responsibilitiesEveryone must understand their roles and how they contribute to the greater goal.
• Celebrate victories and learn from mistakes: Recognizing both success and failure helps the team to grow.

The role of the leader in building dynamic teams

The leader plays a crucial role in creating a dynamic team. He must:

• Setting an exampleTrust and communication must start with the leader.
• Facilitating personal developmentThe leader must encourage the continuous growth of their members, promoting learning and the development of new skills.
• Create a safe environmentEnsure that everyone feels free to share ideas and feedback without fear of reprisals.

The journey from a complacent team to a dynamic one requires effort, dedication and, above all, committed leadership.

With the right training, you can go far.

See the challenges of building dynamic, high-performance teams that are engaged with the organizational culture