Electrolux Latin America transformed its Human Resources department and leadership, becoming a global benchmark by adopting the five high-performance behaviors proposed by Patrick Lencioni and facilitated by us at LongVision.
This strategic shift not only improved engagement and reduced turnover, but also positioned HR as an essential business partner. Leaders ceased to be barriers and became bridges and allies throughout the organization.
Valéria Balasteguim, Vice President of HR at Electrolux Latam, led a cultural revolution in the company. HR ceased to be seen as a bureaucratic department and became a strategic agent, actively participating in decisions and proposing balanced solutions between results and care for people.
Also, together with CEO Leandro Jasiocha, he brought the LongVision program, The Five Behaviors, for all the organization's leadership.
The basis for this transformation was the implementation of the five behaviors of high-performance teams methodology, as described by Patrick Lencioni:
Create an environment where team members feel safe to admit mistakes and weaknesses without fear of judgment.
Encourage constructive debates focused on ideas, not people, to find the best solutions.
Aligning the team around collective decisions, even in the face of initial disagreements.
To promote a culture of peer accountability while maintaining high performance standards.
Prioritize team goals above individual or departmental interests.
Applying these behaviors has led to significant improvements:
And the program's success led to its adoption by Electrolux's global teams.
The Five Behaviors methodology, based on the book "The 5 Dysfunctions of a Team" by Patrick Lencioni, is a powerful tool for developing cohesive, high-performing teams. It focuses on five essential behaviors: trust, productive conflict, commitment, mutual accountability, and focus on results.
In practice, the "The Five Behaviors of a Cohesive Team" training develops these behaviors constructively and collectively, using a positive methodological approach. The program is adaptable to the needs of each team and promotes real behavioral changes in group dynamics.
LongVision offers The Five Behaviors program in Brazil, with customized solutions in 3 languages – Portuguese, English, and Spanish – for team and individual development. Based on behavioral assessments, workshops, and action plans, the program helps build an effective teamwork culture.
To learn more about how to transform your team with The Five Behaviors, click here. here.
And access the complete success story, with testimonials, here.
